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Crenshaw Lock

Safe Locksmith in Pasadena · 24/7 mobile

Safe Locksmith in Pasadena, California

Crenshaw Lock Company provides mobile safe locksmith service in Pasadena, California, available 24/7. We open locked safes, repair failing mechanisms, service home and commercial safes, and change combinations at your door. Call (323) 997-8867 and describe your safe, and we will tell you how we would approach it.

  • Mobile to your Pasadena location
  • Available 24/7
  • Price quoted before we start
Call (323) 997-8867or tap to call — we answer 24/7
Combination dial and handle on a steel safe
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A safe that will not open is a particular kind of problem. The things inside are usually the ones you can least afford to lose or leave inaccessible: deeds, passports, jewelry, business records, cash, or a handgun that must be stored securely. Whether the combination has been forgotten, the dial has started to feel gritty, the electronic keypad has gone dark, or the key snapped off, forcing the safe is rarely the right answer. Drilling or prying done without knowledge of the lock's design can turn a simple opening into a ruined safe.

Crenshaw Lock Company has served Greater Los Angeles and Ventura County since 1987, and owner and lead tech David Shar brings that experience to every call. We are fully mobile. There is no storefront to visit; we come to your Pasadena home, office or shop, with the tools to work on the safe where it sits. That matters, because many safes are bolted into a closet floor, set in a wall, or simply too heavy to move.

Pasadena has a wide mix of safes. Older homes often hold an inherited floor safe or a heavy fire chest tucked in a basement or bedroom closet. Newer households tend to have compact electronic gun and document safes. Businesses along Colorado Boulevard and Lake Avenue may have a back-office safe that has not been serviced in years. Each of these calls for a different approach, and we pay attention to what the safe actually is before we touch it.

How it works in Pasadena

  1. 1

    Tell us about the safe

    When you call (323) 997-8867, we ask about the make if you know it, whether it has a dial, keypad or key lock, whether it is a floor, wall or freestanding model, and what exactly is going wrong. Photos of the door and lock help. This lets us plan before we arrive.

  2. 2

    Confirm ownership and authorization

    Before opening or changing a safe, we need to be reasonably satisfied that the person asking is entitled to access it. Expect to be asked about the property and the safe. This protects you, and it protects the rightful owner when a safe is in a rental, an estate or a business.

  3. 3

    Assess the lock and condition

    On site we look at the lock type, signs of wear, damaged parts, a dead battery, or a misaligned bolt work. The goal is to choose the least destructive method that works, because preserving the safe is usually better for you than replacing it.

  4. 4

    Open the safe

    Depending on the safe, we may use manipulation, decoding, bypass of a failed component, or, when truly necessary, controlled drilling. We explain the option we recommend and why before we begin, so there are no surprises.

  5. 5

    Repair or service the mechanism

    Once it is open, we can address what caused the trouble: a sticking dial, worn parts, a failing keypad, or a bolt that no longer throws cleanly. If a repair is not sensible, we say so plainly.

  6. 6

    Set a new combination or code

    We can change the combination or reset the code so only the people you choose have access. We check the safe opens and locks repeatedly before leaving, and we show you how to operate it.

Need safe locksmith in Pasadena?

24/7 Mobile Locksmith across Greater Los Angeles & Ventura County. We answer 24/7.

Call (323) 997-8867

What affects the price

  • The type of safe: a basic home document safe, a rated fire safe, a gun safe and a commercial-grade safe differ greatly in how they are built and how much work they take.
  • The lock type: a mechanical dial, an electronic keypad, a key lock or a biometric reader each involve different techniques and parts.
  • Whether the safe can be opened non-destructively, or whether drilling is required and a repair of the drill point is needed afterward.
  • Whether you want opening only, or also repairs, a combination change or a lock replacement.
  • The location and access: a floor safe under flooring, a wall safe, or a heavy safe in a tight closet may take more time to reach.
  • The hour of the call, since we are available around the clock including nights, weekends and holidays. We give you a clear quote based on these factors before work begins.

Why Pasadena chooses us

  • Fully mobile service: we bring the work to the safe, which matters for bolted-down, built-in and very heavy units.
  • Serving the Los Angeles area since 1987, with owner David Shar personally leading the work.
  • Non-destructive methods first. We try to open and repair a safe rather than defeat it, when the safe's design allows.
  • We tell you honestly when a safe is worth repairing and when replacement makes more sense.
  • Ownership checks on every safe opening, which protects tenants, heirs, landlords and business owners alike.
  • One team for the whole property: the same company can rekey the doors, service the safe, and handle a lockout.

Safe Locksmith across Pasadena

Pasadena's housing stock shapes the safe work we see. In Bungalow Heaven and the neighborhoods around it, 1900s to 1930s Craftsman bungalows and American Foursquares often have a heavy older safe or fire chest that has been in the family for decades, sometimes with a combination nobody remembers. In Madison Heights and the older estate areas toward Oak Knoll, larger homes may have a built-in wall or floor safe from a previous owner that came with the house, with no paperwork at all. We work on these older mechanisms with care, and we try to keep original finishes and surrounding woodwork intact.

Business safes are a different story. Retailers and offices around Old Pasadena, the Playhouse District and the Colorado Boulevard and Lake Avenue corridors keep cash drop safes and records safes in back rooms, and a failed safe on a busy day can hold up opening. In ZIP 91101 and 91103 we are often called for those situations. Residents in Hastings Ranch and Garfield Heights, in ZIPs such as 91107 and 91104, more often call about a gun safe or a fire safe with a dead keypad or a forgotten code.

Because we are mobile and available 24/7, we reach Pasadena by way of the I-210, SR-134 and Arroyo Seco routes, whether the job is near the Rose Bowl, close to Caltech, or by Huntington Hospital. Call (323) 997-8867 any hour and we will talk through the safe with you.

Locked out or need a locksmith now?

24/7 Mobile Locksmith across Greater Los Angeles & Ventura County. We answer 24/7.

Call (323) 997-8867

Other Pasadena locksmith services

See all of our Pasadena services, or our citywide safe locksmith page.

Safe Locksmith in Pasadena — FAQs

Can you open a safe if I forgot the combination?
In most cases, yes. Depending on the lock, we may be able to manipulate or decode it, bypass a failed part, or drill if needed. Call (323) 997-8867 and tell us the make and lock type, and we will explain what we would try first.
Will opening my safe damage it?
Not necessarily. We try non-destructive methods first. Drilling is a last resort for some safes, and when we do it we explain why and discuss repair of the drill point afterward.
Do I have to prove the safe is mine?
We ask reasonable questions about ownership and authorization before opening or changing a safe. This protects you and the rightful owner, especially in rentals, estates and businesses.
Can you change the combination on my safe?
Yes, on many safes. Mechanical dials, electronic keypads and key locks can often be reset or re-coded. This is a good idea after a sale, a move, a breakup, or when an employee leaves.
My electronic safe keypad is not responding. What should I do?
A dead battery is the most common cause, but a failed keypad or lock board is possible. Do not keep entering codes or force it. Call (323) 997-8867 and we can help determine whether it is a simple fix.
I inherited a safe in an older Pasadena house. Can you help?
Yes. Older homes in neighborhoods like Bungalow Heaven or Madison Heights sometimes have vintage safes with no known combination. We can assess the lock, open it, and service or reset it if worthwhile.
Do you service business safes?
Yes. We work on commercial and office safes, including cash and records safes in shops and offices along Colorado Boulevard and Lake Avenue. We can also coordinate other lock work on the same visit.
Do you have a shop I can bring my safe to?
No. We are fully mobile, with no storefront. We come to your home or business in Pasadena at any hour. Call (323) 997-8867 to get started.
DS

Reviewed by David Shar — Owner & Lead Technician

Crenshaw Lock Company has served Greater Los Angeles & Ventura County since 1987.

Last updated 2026-10-12.

Call (323) 997-8867 · Open 24/7